Terms & Conditions

Payment Policy

Your enrolment fee is payable at the time you make your registration. Your registration request will remain provisional and can be offered to other enquirers until your payment has been made in full.  Payment is required within 3 working days. If no payment has been received within this time, your registration will be cancelled. You can make a payment direct into our business account, by cheque or by cash (select offline option), our banking details and full address information will be emailed to you once you have completed the registration process. When paying the full fee at the time of registration you also have the option to via paypal or credit/debit card. We use Paypal services (select online option) to collect these payments.

On some of our courses it is possible to secure your place by paying a deposit within 3 working days of your booking. The deposit amount, where applicable, is mentioned in the course details. We will contact you by email or phone to agree a payment plan for the balance that you owe. This is usually set up as a monthly bank transfer. The full cost of the course must be paid by the latest, 1 month before the course start date. If your course begins less than month from the registration date the full enrolment fee is payable at the time you make your registration.

When you are making a deposit or part payment, you can pay direct into our business account, by cheque or by cash, the details on how to do this are emailed to you once you have completed the registration process. Paypal, Debit/Credit cards cannot be used for part payments. 

If you would like to make any other payment arrangement please register for the course, make a note of how you would like to pay in the message section of the registration form and contact us to arrange your payment agreement.  Please note that once you make your booking our Cancellation Policy applies. If you have part paid for your course, the full enrolment fee is payable even if, for whatever reason, you need to miss the course or one or more lessons.


Supplying Materials

Some of our courses include all materials, equipment and packaging.

If the course you have booked requires you to supply your own items, a list of materials and equipment will be emailed to you once you have paid for your course. Our local cake craft suppliers shop 'Items for Sugarcraft' provide an email order service and they can source most items for you to collect from them direct. For your convenience, if your course is held at our Kenley Venue, which is downstairs in the shop, then, at your request, any order that you make can be stored in our classroom ready for you to collect when you arrive for your course.

 

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