FAQ

What overnight accommodation would you recommend?

Our most local low cost hotel accommodation is Caterham/Whyteleafe Travel Lodge Hotel which is fine for a short/overnight stay. It is a short train journey / 7 minutes drive from both Kenley station (our Kenley classroom) / Caterham Station (our Caterham Studio).

If you would prefer to stay in a private house, we have a spacious double bedroom with ensuite facilities which is only a few steps away from the classroom. This can be rented at a discounted rate for the duration of your course. If you have a car there is plenty of local parking. Please see our Airbnb Listing for more details.

For eating out there are a number of restaurants in Caterham Town Centre which is 2 miles from the hotel but can be reached quickly and easily by car, bus or train. If you are travelling via the M25 to get to us this hotel is 5 minutes drive from Junction 6 (just past Clacket Lane Services). It is also on a direct train route from East Croydon, Clapham Junction, London Bridge or London Victoria stations and so is suitable if you are travelling by train from other parts of the UK or flying into Gatwick or Heathrow.

Airbnb also offers plenty of other local accommodation options, take a look at the properties that are situated near Kenley, Caterham, Purley or East Croydon Stations or near the 434 or 407 bus route. If you wish stay a bit more central to Croydon where there are shopping centres, supermarkets and places to eat Premier Inn London Croydon Town Centre and Easy Hotel Croydon are both a short walking distance to East Croydon Station. By train, it would take 15 minutes to get to Kenley/Caterham Station and on a fast train to London Bridge/Victoria station about 20 minutes.

If you are staying with a friend or relative or have found somewhere to stay but are not sure how close they are to our school venues or would like more information about our accommodation please feel free to contact us . We will be happy to help you.

What happens when there are bad weather conditions?

In the event of unfavourable weather conditions in our area, Inspired Creations will make the decision to cancel, by the latest 1 hour before the start time of the class, if we consider it unsafe to access the local main roads surrounding our classrooms in Kenley or Caterham we will send you an email and try to send you a text.

If you need to begin your journey sooner and are unsure if the class will run, please call Hannah Collison: 01883 340529 / 07963 717063 before you set off.

If you are attending a regular weekly class or a multiple day workshop that has already begun, a 'catch up' date will be arranged or extra time will be added to the remaining class dates that course.

If you are booked onto a workshop that has not yet started and Inspired Creations make the decision to cancel the class we will offer students either the option to transfer to an alternative date, a transfer to a different course or to receive a full refund.

If our classes are unaffected by bad weather but you are unable to attend a course because of the conditions local to you, unfortunately our cancellation policy will need to apply. We will not be able to offer an alternative date or refund.

Please note that travel and accommodation expenses will not be compensated for should Inspired Creations need to cancel, offer a 'catch up date' or re-arrange a course date. Please ensure you have adequate travel and cancellation insurance cover.

What should I wear to my course?

We advise comfortable clothing and flat, closed-toe, non-slip shoes (no open-toed sandals please).

We will provide you with an apron to protect your clothes.

Long hair should be tied back.

We advise that cardigans and jumpers should not be worn as loose fibres can spoil your work.

Long finger nails and nail varnish are not recommended.

What happens if I have paid and need to cancel my place?

Please read our cancellation policy .

What happens if Inspired Creations cancel a class/course?

This is explained in our cancellation policy page.

What do I do about lunch? Will there be a break?

For all our classes we offer complimentary tea & coffee which you are welcome to enjoy during your class.

We usually break for between 20 to 35 minutes for lunch. You can bring a packed lunch with you and store it in our fridge, we have microwaves for any food that needs to be heated. We do have shops a 5 minute car drive away from our Caterham venue and a 1 minute walk from our Kenley venue but we recommend that you bring your food with you in the morning.

There is an outside garden/courtyard with seating area that you are welcome to use.

I would rather have a private one-to-one class, is this possible?

We offer private tuition for sugarcrafters of every level, from bakers wanting to learn about commercial cake decorating to professionals needing an intensive course.

The tuition is tailored to student requirements, whether this is brushing up on existing skills, learning new skills or requiring help with a particular cake.

More details can be found on our Private Lessons page, if you have any questions please contact us

I want to learn something specific, do you do bespoke courses?

Please feel free to contact us to discuss what you would like to learn and we will be happy to arrange a bespoke designed Private Class for you.

How many other students will be in my class?

Class sizes range from 6 to 11 students. We do cater for larger groups, these would need to be at an alternative suitable venue selected by you. Please contact us for more details.

When does the day start and finish?

The start and end times are mentioned in the full course detail for each class. We ask you to arrive 15 minutes before the start time so that you can unpack, make yourself a hot drink, meet your fellow classmates and tutor before the class begins.

I have an allergy; can I still come on a course?

Please contact us us with your specific requirements/circumstances and we will advise you as to how we can best assist.

We are unable to guarantee a 'free from' environment. If your allergy is particularly severe and you decide you wish to attend a class, please ensure you bring the medication you require with you. Please be aware that our staff are not authorised to administer any medication.

Does the course fee include materials and equipment?

Some of our courses include everything, but on others you may need to bring additional equipment, materials or ingredients. In those cases we will send you a kit list by email once you have paid for your course and your booking has been confirmed. You are welcome to borrow our basic kit tools within any of our classes.

We do not sell equipment or materials ourselves but we have a good relationship with our local cake decorating suppliers Items Sugarcraft Centre, where you can purchase the items needed. If you decide to place an order with them this would need to be done in good time, to ensure that they can source everything you need. Please remember to collect your order directly from their shop. If your class is at our Kenley venue the shop can organise for your order to be placed in the classroom ready for your lesson. If your class is at Caterham, please arrange to collect your order direct from the shop.

I have comments about the course I have been on, where do I send them?

We really appreciate your feedback to help us offer an even better experience for our students. Please feel free to contact us

Where can I buy cake decorating, food decorating, chocolate and sugarcraft products?

We do not sell equipment or materials but we have a good relationship with our local cake decorating suppliers Items Sugarcraft Centre. If you decide to place an order with them this would need to be done in good time to ensure there is enough time to source everything for you. Please remember to collect your order directly from their shop. If your class is at our Kenley venue you can ask the shop to place your order into the classroom ready for your lesson.

Where is your Studio?

We have two venues. You can find address details, maps and directions for both venues on our Venues Page

How do I find out more information?

You can send us an email or if you prefer to speak to someone by telephone or write you can find our details on our contact us page.

We look forward to hearing from you.