If you need to cancel your booking - 'Online events' :
If you are unable to attend your online event for whatever reason including a bad internet connection at your end, we are unable to provide you with a refund, credit note or transfer to another class. We will still email you the video tutorial that has been produced for the event.
If the scheduled event you are booked onto is cancelled by Inspired Creations because we have a bad internet connection or for any other reason we will arrange an alternative date and offer students either a transfer to this date or, if this date is not convenient, an alternative event. If neither is possible a full refund will be offered. Expenses such as work days off / childcare arrangements etc. will NOT be compensated for. Please ensure you have adequate event cancellation insurance cover.
The option to transfer event will not be offered if any of the following circumstances apply:
- Cancellation within 4 weeks of the event commencing (unless there is a waiting list and the place can be resold).
- Students are unable to attend an event due to a change in personal circumstances (personal/family member incident, illness of any kind, work commitments or any other reason).
Inspired Creations holds the right to cancel or change the date of any of their advertised events for whatever reason:
In these circumstances Inspired Creations will normally arrange an alternative date and offer students either a transfer to this date or, if this date is not convenient, an alternative event. If neither is possible a full refund will be offered. Travel and/or accommodation expenses will NOT be compensated for. Please ensure you have adequate travel, hotel and event cancellation insurance cover.
In the unlikely event that the advertised tutor is unable to teach the event / leisure activity:
Inspired Creations will substitute another appropriately qualified tutor.
If you have any questions about our cancellation policy please contact us.